As leaders, it is our duty to look after all sorts of issues and ideas as presented by our employees. Of the issues brought forward some may have you doing an internal eyeroll wondering why is this even an issue, and some idea’s submitted may have you thinking we have already tried this before. To you these may seem trivial while to the other person it carries much more significance. Your initial response is critical, if you don’t acknowledge and try to resolve the issue, your employees will cease to bring issues or submit ideas to you.