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Chase “A” Prospects First

2021-05-06T18:35:45+00:00Categories: Prospecting, Selling|

Who are your top business prospects for the next 12 months? Most prospects can be categorized as an A, B, or C. Prioritizing your top prospects is vital to do before the chase begins otherwise your team may be expending A resources for an ‘unqualified’ lead. If your team has not defined the criteria a

Turn Loyal Customers into Raving Fans

2021-05-06T18:35:43+00:00Categories: Customer Driven|

We recognize our loyal customers the same way we recognize our loyal employees. That just makes sense…after all, loyalty should be recognized so customers feel valued and want to come back again and again. In addition, loyal customers who feel valued are more likely to say good things about your business, send you referrals

Happy People do Better Work

2021-05-06T18:35:27+00:00Categories: Positive Attitude, Team Building|

Who doesn’t want more fun at work? As we watch movies of work environments from a few years ago, the scenes show row on row of desks with workers whose heads are down with no respite until a scheduled break. Maybe some of these work scenarios still exist for some companies but not for

Command and Control Leadership Stops Progress

2021-05-06T18:35:18+00:00Categories: Employee Empowerment, Team Building|

Responsible leaders know that defining a company’s Mission and Purpose, Technology, Innovation, and Stakeholder Inclusion is not the sole responsibility of the leadership team. Gone are the days of ‘command and control’ management. Finding ever-improving paths to success by embracing continuous learning and knowledge exchange is vital. Recently, the CEO of a dealership of

Actions are Better than Intentions

2021-05-06T18:35:10+00:00Categories: Employee Empowerment|

If you ask almost anyone if they are trustworthy and a person of integrity, they will say they are. But it is not what people say that tells the real story; it is their actions, especially in tough times, that really count and reveal a person’s true character. The following are three of the

Change or be Left Far Far Behind

2021-05-06T18:34:23+00:00Categories: Employee Empowerment|

Some business leaders believe that the social, economic, and environmental challenges of the 2020s require new approaches to leadership and responsibility.  And it is a question we tossed around during our last executive session until one of our team leads reminded the group that this is how Cadorath has changed and grown and secured

Asking Questions Leads to Better Solutions

2021-05-06T18:34:15+00:00Categories: Customer Driven|

The only guarantee for Company Success is to ensure Customer Success. To that end, it is not unusual for a client to call us in a panic telling us they have a specific need. We listen and explore the ‘story behind the story’ by asking many questions to broaden our understanding. Instead of jumping